Article summary
How to Import Viber Number Check Results into a CRM: task scope, TXT input, Excel output fields, and validation boundaries.
The current workflow uploads TXT and exports Excel after processing; it is not presented as a direct Viber checking API. CRM integration should use an auditable file-import process.
What this task actually answers
The current workflow uploads TXT and exports Excel after processing; it is not presented as a direct Viber checking API. CRM integration should use an auditable file-import process. Define the business question first and select the smallest service that answers it.
Prepare phone numbers before upload
Start with a list that has a documented source and permitted purpose. Verify country codes, deduplicate, remove spaces, brackets, hyphens, names, and notes, then save one phone number per line in TXT. Excel and CSV are not accepted upload formats.
Use the TXT-to-Excel workflow
Submit a small sample to the selected Viber task. Record the service, input row count, operator, and check date. Export Excel when processing finishes, preserve the raw result, and match it back to the CRM by original number or internal ID.
Interpret output fields correctly
Viber Registration Check returns the phone number and registration status. Activity Check may return active days, mid, and offline time. Demographic tasks have separate nickname, age, gender, and picture fields.
The check most teams miss
Match on the original phone number or internal customer ID. Add service, check date, and status columns without overwriting source, consent, or interaction history.
What the result cannot prove
Registration or activity signals do not prove identity, marketing consent, purchase intent, or a fixed conversion outcome. Pictures, nicknames, age, and gender must not be expanded into unsupported sensitive inferences.
Delivery and review checklist
Keep the source TXT and exported Excel. Reconcile input and output rows, exceptions, and missing values. Record provenance, purpose, check date, access, and deletion timing. Review the current fields on the Viber service page.
