Article summary
Use the LINE contact method the customer shared. Reserve a bulk registration check for the complete mobile numbers whose status you actually need.
A store colleague asks, “The customer sent a LINE QR code. Can I add the screenshot to the list we're screening?”
The next person replies, “Keep it in the contact record and use the route they shared. Put the numbers that need checking on a separate list.”
The two colleagues are working on different questions. One wants to follow up with a customer who supplied a LINE contact route. The other wants registration results for a list of phone numbers. A QR code can help with the first job. The second requires a phone number as input.
Start with what the customer gave you
- QR code or friend link. Open the route the customer shared and check that it fits the original conversation. If the code or link no longer works, ask the customer to resend it through the channel they originally used.
- LINE ID. Use ID search where available. If the customer seems to have supplied a display name, ask them to confirm the ID or share another route. LINE lists IDs, QR codes, links, and phone numbers as separate ways to add friends.[1]
- Complete mobile number. For one customer, the existing confirmed conversation may be all you need. For a list that needs registration status number by number, AppShai's LINE registration check takes the phone number and returns its status.[2]
Handle mixed contact methods in one sheet
Suppose a list contains 30 records. Twelve have full mobile numbers, eight have a LINE ID, and ten have a QR code. Three of the people with numbers have already confirmed how they want to be contacted in an existing chat. If the job is to evaluate LINE as a channel for the remaining number records, nine phone numbers need a check. The other 21 records have separate next steps. Confirm any apparent duplicates against the original records.
Keep columns for the contact method, the value supplied, and the channel already confirmed. Filter the phone numbers that need screening into the submission. Put a registered result in the phone status field and a confirmed QR code in the contact route field. A colleague can then count existing conversations and identify numbers that still need review.
Sources
- LINE Help Center · Adding friends · Options for adding people by QR code, ID, link, and phone number.
- AppShai LINE registration check · Phone number input and registration status.
